Kilimall Shipping Models and Deliveries

Kilimall as an extraordinary online marketplace deliver the goods across the Kenya and has 3 different shipping models on its platform. So shipping depends on the different models of each product. Kilimall have 3 types of products and each product has its own shipping model.

The three types are as blow:

1. Shipped by Kilimall. Goods marked with this type are stored at Kilimall local warehouse in your country. These goods will be dispatched from Kilimall local warehouse and shipping usually takes less than 1~3 workdays.

2. Shipped by Local Seller. Goods marked with this type are stored at our local sellers' warehouses located in several cities and places in your country. So shipping usually takes a bit longer, normally 3~5 workdays depends on how far is it from the warehouse to your doorstep.

3. Shipped from Overseas. Goods marked with this type are stored at our international sellers' oversea warehouses located all over the world. So if these goods ware ordered by customer, they will be dispatched from oversea warehouses and shipped across border by air or by ship. This means shipping might take much longer than other 2 models, usually 5~ 15 workdays. So please be patient for these orders. 

You could receive 5% of your order amount as cash rewards if you ware waiting more than 30 days for your order shipped from overseas after you paid your order.

NOTE: If you are known about the above 3 shipping models, you will know that different types of goods will be delivered separately, and the shipping takes different days.

a.      Shipped By Kilimall

b.      Shipped by Local seller 

c. Shipped From Overseas


Freight charges are done based on delivery timelines, products with the same delivery timelines are charged one delivery fee, products with different delivery timelines will be put in different order. Kilimall charge the deliver fees base on the delivery location, Ksh.200/- deliveries within Nairobi and Ksh.400/- outside of Nairobi.

Kilimall Kenya has pick-up stations in Nairobi/Mombasa/Kisumu, you can pick up you parcel when it arrived, if you are unable to pick up the order, please furnish some one with the order number and IDs for help, otherwise the order will be returne if over due 7 days. 

ID City Area Address
1 Kenya Nairobi Room 5, 2nd floor, World Business Center (opp odeon)
2 Kenya Nairobi Twiga Towers, Baus Optical, opposite Jivanjee Garden
3 Kenya Nairobi kilimani ring road 53park 53 seafood shop near Eastland hotel
4 Kenya Nairobi 2ND Floor,Next To Chicken Inn,Thika Road Mall-TRM
5 Kenya Nairobi Westlands Arcade Building ground floor, Suite 3.
Near Naivas Supermarket
6 Kenya Kisumu Oginga Rd Shop, Chinese herbal clinic, Ground floor, Al Imran Plaza, Oginga Odinga Road, Kisumu
7 Kenya Mombasa Moi Ave Pickup Shop, Chinese herbal clinic, Along Moi avenue, Opposite Equity Bank
8 Kenya Mombasa First Floor, Opposite the GPO office ,Gusii Street, Crown Buiding
10 Kenya Mombasa Sasha's hair beauty palour first floor,between Nyali Cinemax and Ratna Square Shop Centre,Opposite the TEXAS building, Nyali Road ,Mombasa
11 Kenya Machakos Digital Mall next to KCB ATM,at the entrance of Bliss Park Gym,Mombasa Road,


  1. Of course! Shipping days counted for different locations are according to the distance. Although some provide same day courier service but that totally depends. Also the packing and wraps chosen are according to the quality or articles inside the delivery boxes.

  2. Useful Information, your blog is sharing unique information....
    Thanks for sharing!!!
    online grocery store in nairobi
    grocery store in nairobi

  3. I bought something in kilimall and am in Nakuru will it reach me here or I have to go to pick it up in Nairobi

  4. Where do I pick up an item in Thika?

  5. Can i send someone to pickup my goos for me

  6. I would like to order something am in chuka where can i pick it

  7. hi. I had already ordered by you never delivered my order. whats up with that.
    Order no; 25149681806857. can you please do something as you dont even have a working emergency number


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