Online shopping is easy and convenient, and more people worldwide are being attracted to this "department store" at their fingertips. You may be the victim of internet fraud if:
· you bought an item online and it does not arrive
· your personal information has been disclosed
· the item you receive doesn't match the original description you were given
For those who still find it difficult to shop and pay for items online, here are a few proven tips on how to go about it, as you go about shopping at the comfort of your home or between your busy work schedules.
Before you buy
Before you buy
When checking shopping site we usually look at many factors, such as the operator’s details, location, popularity and other sites relating to reviews, threats, phishing etc.
Always use secure sites on PC
On the international scene, you would hear about online stores like Ebay, Amazon, Walmart and regional stores, all of these sites with https:// (the “s” stands for 'secure', instead of just ) means in the web address which indicates that the company has been independently checked. In Nigeria, some famous online stores Dealdey, Yudala, Payporte, Konga, Vconnect, and Kilimall are have secure site. A yellow padlock symbol in the browser window means that no one but you and the merchant can view your payment information, so the payment process is secure.
Safe Shopping on Smartphone
The best smartphone security software can automatically block unsafe links against potential phishing sites, block browser exploits, and spot malicious QR codes. Look for app-protection features as well, meaning only the apps you authorize are granted access to your contact information, location, and other private data. Such as Konga, Kilimall, sure enough, these apps offer an extra layer of security by linking directly to your existing accounts — meaning you don’t need to enter a credit card number when you buy something. That data is already securely stored elsewhere.
Be sure you’re downloading the legitimate app by getting it from the company’s official website or if you’re interacting with brands on social media, make sure they’re “verified,” with the little blue checkmark by their profile, which means the company is legit.
Shall we use pre-payment online?
Pay online can even more efficiently and allows you to shop for a wide range of products. But avoid making online purchases when you are in a public place. When you're using a wireless internet service (also known as 'Wi-Fi') in public, you cannot guarantee that the network is secure. This applies even if you have been given a password to use.
Trustable Payment service provider
Although there are more than 900 payment providers in the world. The safest technology of payment SSL, which is to provide maximum protection on encrypts data and storage, any sensitive information will be isolated from accessing and your transaction is maximized protected, Apple & Amazon and lots of companies are use the same.
In Africa, the payment service provider LipaPay who provide service to Millions of Kilimall’s customers has been also adapt SSL technology and proved trusted site and also embraces the world’s most advanced anti-malware company McAfees. For any failed online transaction you get debited for, be rest assured that you will get refunded with no extra charges. So it is No need to worry about online payment problems because LipaPay integrated with your banks Mpesa, KCB etc. as the trusted merchant.
Last but least, you should choose the online shopping mall with great services. Read their policies& terms and customer views on product carefully, check them whether includes:
· Detailed specifications of products
· At least 7 days return of item
· Applicable to refund of returned order
· Delivery terms with clear shipping days, postage fee and Compensation if delayed
· Customer service contacts information
All orders your received should printed the order information on the package.
Finally a lot of customers will surely recommend you to safe shop at Kilimall. Kilimall is the most trusted online shopping company and is one of the largest in Africa based in Kenya with expanded market to Nigeria, Uganda and many other countries across the continent, which serves more than 6,000 customers every day with placed order of more than 10,000. Approximately 95% of the orders placed are delivered timely and the remaining percentage get the refund meaning no customer loses in Kilimall daily service.
All in all, fraud detection and prevention are very important to us. We take all steps to ensure that transactions are genuine and that our customer's details are completely secure. Online payments are monitored continuously for suspicious activity and some transactions are verified manually if we feel that it is not authorized by the owner of the card.